-
Exchanges use the same method as returns, if an exchange is required then please return your unwanted size and a refund will then be issued. A new order can be placed at any point during this process.
For returns please use the link, and include your order number and email used when placing the original order.
If you need to return an item from outside the EU, please contact us info@isadore.com before returning your items so we can schedule a collection via DHL Express for your shipment.
For all UK returns please contact us at info@isadore.com before returning your items, as your return will be processed by our UK warehouse.
Select the product(s) you want to return, select your preferred method of shipping and follow the instructions from the shipping company.
How do I return/exchange an item?
Related questions
- How long does it take to receive a refund?
- Which products can I use in colder temperatures?
- Which size would fit me best?
- What should I do if I suspect my package has gone missing or been misdelivered?
- What should I do if I want to cancel or change my order?
- What is the estimated time of arrival (ETA) for a product currently out of stock?