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    What should I do if I find any kind of defect in the product?

    • All Isadore products have been carefully double-checked for quality. That means all our products first undergo quality control checks at the manufacturers, and then once they reach our warehouse, we recheck all products again, and label them as quality check approved.

      If, despite our most sincere efforts, we have overlooked an error or a defect of any kind, please do not hesitate to let us know at:

      Attaching a digital photo of the problem you discovered will be a great help for us. Resolving any quality issue is our highest priority, and we will respond promptly to resolve it.

      As always, we appreciate any feedback we can get about our products or your customer experience. You are welcome either to leave a product review on the product page or write directly to us at any of our company email addresses.

      Thank you!

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