Where do you ship to?

We ship to most countries in the world.

How quickly can you process my order?

We strive to process every order on the day received. However, during peak seasons, the processing time may increase.

You can track the progress of your order here.

How much does delivery cost, and how long does it take to arrive?

All orders are shipped via standard delivery service or Express delivery.
(All delivery methods come with insurance and the ability to Track&Trace)

Below are the shipping rates for your region :

Slovakia
Czech republic
Poland
Switzerland
Norway
UK
Rest of Europe
USA & Canada
Japan & China
Rest of the World

Do I have to pay customs fees or taxes on an international order?

Customers from the UK are serviced via our local fulfillment center. There are no extra taxes and duties charged.

Customers from Switzerland are covered and customs are already paid upon delivery.

For customers from countries other than those mentioned above customs fees and duties are not included in the prices of our products or the shipping fees, so if you are shopping from outside the EU you may have to pay them. Customs charges will be generated once your package enters your country and you are responsible for paying any customs or duty fees associated to your order. Unfortunately, we cannot provide an estimate as the fees vary for every country, order, and delivery service.

Please note that the customs fees and duties are non-refundable.